1. Introduction

Welcome to The Flamingo House (the "Hotel"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information about you when you visit our website, book a stay, or use our services.

2. Information We Collect

We collect various types of information in connection with the services we provide, including:

2.1 Personal Information:

- Name

- Email address

- Phone number

- Payment information (credit/debit card details)

- Billing address

- Stay preferences and special requests

- Identification documents (for verification purposes)

2.2 Automatically Collected Information:

- IP address

- Browser type and version

- Operating system

- Pages visited on our website

- Time and date of visit

- Referral source

3. How We Use Your Information

We use your information to:

- Process and manage your bookings and reservations

- Communicate with you about your stay

- Provide customer support

- Personalize your experience at our hotel

- Improve our services and website

- Comply with legal obligations

4. Sharing Your Information

We may share your information with:

- Third-party service providers (payment processors, IT services, etc.) who assist us in delivering our services

- Legal authorities when required by law or to protect our rights

- Business partners and affiliates for marketing purposes (with your consent)

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device. You can control the use of cookies through your browser settings, but some features of our website may not function properly without them.

6. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

7. Your Rights

You have certain rights regarding your personal information, including:

- Accessing the personal information we hold about you

- Correcting any inaccuracies in your information

- Requesting the deletion of your personal information

- Objecting to or restricting the processing of your information

- Withdrawing consent (where applicable)

To exercise these rights, please contact us at (340) 244-2192 or info@flamingohousevi.com.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and updating the effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

The Flamingo House

P.O. Box 1480 St John, USVI 00831

info@flamingohousevi.com

(340) 244-2194

10. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of St John, USVI, without regard to its conflict of law principles.